Announcements Archives • Elephant Learning

Category Archives for "Announcements"

Dec 12

Premium Voices Released!

By Elephant Learning | Announcements

Good Evening.  Tonight, we have made a new release.  Users on Amazon Kindle Fire and Android are required to upgrade the app to version 1.1.1 from their respective app stores in order for the upgrade to work.  iOS and Web Browser users have already automatically received the new update.  This update represents a major upgrade to the application and here is what you need to know.

Premium Voices

The most notable upgrade, is that we have added the first set of premium voices.  Prior to this upgrade, we primarily used the voices that come with the device that your student was using.  We did this because those voices had no bandwidth requirements.  Users of older devices and those who have not upgraded their operating system did not get upgraded voices because of this decision.  To make a more uniform experience across the different devices and to allow flexibility with voices, we have started using premium voices that are streamed to the device.  These voices require extra bandwidth.  If you do not wish to use these voices, you may turn them off by going to the edit avatar screen by clicking the edit avatar button above the avatar and turn off all premium voices.  By doing this, you ensure that the only voices available are the voices on the device and thus we do not use the extra bandwidth.  For all of our current users, you will never have to pay extra for the premium voices — you will be grandfathered into the premium plan when we roll that out later in 2019.

Preloading Games

On some older devices and slower internet connections, the assets were taking some time to load.  Due to this, some users were experiencing issues answering questions when the assets were loading games that were not already cached — namely sometimes answers not showing until the assets were loaded.  To resolve this issue, we now load all of the assets prior to launching the game and you will notice that when you click on the game that a loading spinner appears.  We are still caching the assets and on subsequent loads, loading should go much faster as we only ensure all assets are present.

Help Section Has Been Added

We have been answering user questions by email, and we have now figured out the key pieces of information that users needed to make best use of the application.  You will now see a help button on the website and within the app.

There were also major fixes to older versions of Android. Apparently, some libraries that were upgraded on a release in November broke Android 5.0 devices — it was browser compatibility mismatches and we have resolved this issue by filling the missing API which those libraries are using that caused older browsers to break.  We apologize for this issue and we have released as soon as we can with those fixes to get you back to working quickly.  Please take the update from the store in order to receive those fixes.


Mar 26

Heads Up: Version 2 Has Been Released!

By Elephant Learning | Announcements , Uncategorized

Dear Parent,

We had come to the conclusion that in order to support older devices we needed to switch our frameworks to a more modern UI framework.  

The upcoming release fixes so many issues that we could no longer support version 1 and because of that, we are emailing to let you know to please download the updated app from the app store. The old application will cease to function after the release.  Also you should know that we have some curriculum changes. All students will restart with an assessment based on their current level to ensure they are properly reassigned.  There is nothing you will need to do to set this up.

Download on iTunes | Download on Google Play | Download For Kindle

While I have you here, I wanted to let you know about some of the things we have upgraded from version 1.  Beyond the framework upgrade, We have completely redone the reports and they are now more powerful.

You may notice is the green indicator next to the subject name.  The indicator switches according to the legend to show where a parent may want to focus attention while working with a child outside of the app.  The parent advice was moved from its own section to go inside the reports that open when you click on a subject.

We now provide student statistics so you can idea of why we have marked the subject as need attention and then guide you on how you can provide more help.  You will also notice that we now allow the possibility to pause a subject that is too hard so that a child does not get frustrated and a button to test out of the subject if a child finds that subject too easy! Drill down further into the milestone and we give specific activities that you can do outside of the app to teach that particular concept.

In the games, we have now added a skip button so that if a question is too hard, a child does not need to feel forced to answer.  Hitting skip will allow them to see some feedback as well as see easier questions.  On the left hand side we have made it so that if a child wants to choose the question of their next subject they may do so by clicking on the subject of their choice.  We also show progress in each subject to motivate focus.  Subjects that are skipped too often end up getting flagged so that you know there is a problem before the child does.

We used version 1 as a guide while building version 2, and so everything from a usage perspective should feel familiar.

Along with the above we took time to ensure our product is built on top of strong foundations.  The changes we made are going to allow us to move more rapidly and if you have an idea on how we can make things more effective for you please let us know.  We are excited to see how your children progress!

Dr. Aditya Nagrath PhD
Chancellor, Elephant Learning Math Academy